Hexaware Ranks No. 1 Among the Top Service Providers in Overall Customer Satisfaction in Whitelane’s IT Sourcing Study, HCL Technologies celebrates two decades of Innovation in Australia and New Zealand

Hexaware Ranks No. 1 Among the Top Service Providers in Overall Customer Satisfaction in Whitelane’s IT Sourcing Study, HCL Technologies celebrates two decades of Innovation in Australia and New Zealand

by admin- Tuesday, June 18th, 2019 03:52:27 PM

Hexaware Technologies Limited, a leading international provider of Application, Infrastructure, BPS and Digital services introduced that it performed the number one ranking in average client delight, in the 2019 UK IT Sourcing Study carried out through Whitelane Research.

In this annual examine, over 240 participants of the pinnacle IT spending organizations within the United Kingdom evaluated over 760 unique IT sourcing relationships. 30 IT carrier carriers have been evaluated and ranked based totally at the opinion of their clients. Having as a minimum 8 client evaluations for fashionable delight and at the least 7 consumer critiques for utility, infrastructure, telecom and give up-consumer scores became a mandate to be taken into consideration for this inclusion.

Hexaware acquired an normal customer pleasure rating of seventy eight% and is located on the first function. Hexaware has the maximum satisfied customers in application development, upkeep, trying out and SaaS, and has been rated in first location within the category, against traditional provider carriers.

The employer is placed properly above industry average on numerous Key Performance Indices (KPI), as in line with the have a look at. It holds the pinnacle spot for diverse KPIs like service delivery fine, cloud functionality and account management first-rate and holds the second one spot in business information, innovation and proactivity. Apart from these, the corporation suggests fine results in the regions of rate ranges, contractual flexibility, and transformation excellent.

The organisation’s ability to provide new modern technology and services fetched it a high score of seventy three% (the best being 79%) from an innovation point of view. From a contractual flexibility attitude, Hexaware ranked 1/3, with a customer pleasure rating of 83%.

“We are extremely grateful to our UK clients who’ve located the very best stage of accept as true with and pleasure in our service services”, said Amrinder Singh- Senior Vice President Europe Operations, Hexaware Technologies. He further brought, “Our pinnacle ranking for patron delight is attributed to our ‘Executive Attention’ to each of our customer engagement, potential to offer large scale transformational answers, supported via our specific digital and innovation competencies.”

Hexaware has a sturdy UK presence with its offices in UK, Germany, Netherlands and Romania. The agency’s neighborhood presence has helped it serve top-notch customers throughout those regions.

The IT Sourcing Study 2019 UK is part of Whitelane’s annual great study on IT sourcing and IT carrier vendors’ performance inside the United Kingdom. Whitelane studies is an impartial business enterprise uniquely focused on and dedicated to (out) sourcing studies and events. The examine positions key IT service providers primarily based on varied key performance signs and is taken into consideration one of the most representative and dependable reviews at the outsourcing marketplace.

Shares of HEXAWARE TECHNOLOGIES LTD. Become ultimate trading in BSE at Rs.355.Seventy five as compared to the previous close of Rs. 344.65. The overall variety of stocks traded in the course of the day became 80767 in over 2175 trades.

The inventory hit an intraday high of Rs. 358 and intraday low of 346.7. The internet turnover at some point of the day became Rs. 28612871.

 
HCL Technologies (HCL), a leading worldwide technology organization, is celebrating its 20-12 months anniversary in Australia and New Zealand with a series of events and sports throughout its offices and communities it serves.

HCL opened its first office inside the ANZ vicinity in Sydney and on the grounds that then has been making an investment in new-age research and era centres across the place. Over the years the agency has made substantial contributions to the Australian IT marketplace and to the nearby economic system touching lives throughout numerous sectors with a 1,six hundred+ sturdy group of workers unfold throughout 8 places – Adelaide, Sydney, Melbourne, Brisbane, Perth and Canberra in Australia, and Auckland and Wellington in New Zealand. HCL has been turning in innovation in the regions of Digital Transformation, Design Thinking, Blockchain, Cybersecurity, Cloud Native and Artificial Intelligence to over 50 customers in ANZ, such as 3 of the top four banks in the area. HCL has received multiple awards & engaged in strategic move-to-marketplace partnership to deliver progressive and bendy solutions to its customer base, over those years.

“We would really like to take this opportunity and thank our customers, companions and associates for his or her unstinted help”, stated Michael Horton, Executive Vice President & Country Manager, Australia and New Zealand, HCL Technologies. “We are humbled with the aid of the success as we commemorate 20 remarkable years of getting to know, growing, and innovating collectively with our environment in Australia and New Zealand.”

At the middle of HCL’s innovation for the destiny is its strong, rather professional and numerous body of workers which has been the bedrock for boom in the location. HCL is also one of the first era organizations inside the location to focus on range and inclusiveness at the place of job.

To this effect, HCL launched its flagship Women Lead Australia for the geography in 2015, accompanied by the second bankruptcy in 2017. Through this one-to-one mentorship program in Australia, HCL has definitely impacted women leaders throughout its partner and purchaser base to take their careers to new heights.

Over the years, enabled by using its partnerships with worldwide sports institutions, I-ICL has delivered several particular sports activities studies to the vicinity including the Volvo Ocean Race in Melbourne and Auckland in 2018 and the arena’s most famous soccer emblem, Manchester United to Sydney and Melbourne through the Manchester United Soccer School software.

‘Ever considering HCL opened its first workplace in Sydney, the ANZ area has been the epicentre of ground breaking innovation for HCL as an enterprise. Over the closing two a long time, we have accelerated to 8 generation centres across Australia and New Zealand’, said Swapan John, Corporate Vice President, APAC & Middle East. “Our way of life of innovation and purchaser centricity will retain to deliver excellent in class aid to the evolving technology requirements of our clients”.

Shares of HCL TECHNOLOGIES LTD. Turned into last trading in BSE at Rs.1072.6 compared to the preceding close of Rs. 1085.4. The overall variety of stocks traded during the day turned into 23655 in over 725 trades.

The stock hit an intraday excessive of Rs. 1089.35 and intraday low of 1070. The internet turnover during the day changed into Rs. 25519958.

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